Refund policy
Return and Refund Policy
Last updated: November 7, 2025
We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.
Eligibility for Returns
To be eligible for a return, your item must be in the same condition that you received it — unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, contact us at saadselectroncs@gmail.com.
Please note that returns will need to be sent to the following address:
Saad’s Electronics LLC
425 Pinson Rd, Ste M PMB 1140
Forney, TX 75126-9774
United States
If your return is accepted, we’ll send you a return shipping label and instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
For any return questions, you can always contact us at saadselectroncs@gmail.com .
Damages and Issues
Please inspect your order upon delivery and contact us immediately if your item is defective, damaged, or incorrect. We’ll evaluate the issue and make it right.
Exceptions / Non-Returnable Items
Certain types of items cannot be returned, such as custom products (e.g., special orders or personalized items).
We also cannot accept returns on sale items or gift cards.
If you’re unsure whether your item qualifies for a return, please contact us.
Exchanges
The fastest way to ensure you get what you want is to return the item you have. Once your return is accepted, make a separate purchase for the new item.
Refunds
We’ll notify you once we’ve received and inspected your return. If approved, your refund will be processed to your original payment method within 10 business days.
Please note it may take additional time for your bank or credit card provider to post the refund.
If more than 15 business days have passed since your return was approved, please contact us at saadselectroncs@gmail.com .